Role Responsibilities:
- Communicate effectively in English and one regional language (Kannada, Assamese, Punjabi)
- Handle customer inquiries with a qualified and customer-first approach
- Address and resolve queries across voice and chat platforms
- Adapt to rotational shifts as per process requirements
Key Deliverables:
- Ensure high customer satisfaction across all communication channels
- Maintain accuracy and professionalism in all interactions
- Provide timely resolutions to customer concerns
- Support retention through quality service and engagement
📌 International Voice (Chandigarh)
🏢 Linchpin Technologies
📍 Chandigarh
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