We're looking for a Software Engineer This role is Office Based, Pune Office

CSOD is seeking an experienced Salesforce Developer to design, develop, enhance, and support enterprise solutions on the Salesforce platform with a primary focus on IT Service Management (ITSM) and HR service delivery / HR case management modules. This role will be responsible for building scalable business solutions, supporting platform modernization initiatives, and enabling the migration and transformation of IT and HR workflows from legacy platforms into Salesforce.

The ideal candidate will have solid Salesforce development expertise across Apex, Lightning Web Components (LWC), Flows, integrations, security, and data architecture, along with hands-on experience implementing and supporting service management processes, employee service workflows, case management, approvals, knowledge, intake/request processes, and automation. This role will partner closely with business stakeholders, product owners, architects, administrators,



and cross-functional teams to deliver high-quality solutions that improve employee experience, streamline service operations, and support enterprise transformation initiatives.

In this role, you will…

Salesforce Development & Solution Delivery

Design, develop, test, and deploy scalable Salesforce solutions supporting ITSM, employee service, and HR business processes.
Build and enhance custom Salesforce applications, objects, flows, automations, and user experiences to support service operations, employee support, and internal business workflows.
Develop solutions using Apex, Lightning Web Components (LWC), Aura components (where applicable), Visualforce (if needed), SOQL/SOSL, platform events, and Salesforce APIs.
Configure and customize Service Cloud / Salesforce-based case management and request fulfillment solutions for IT and HR use cases.
Translate business requirements into technical designs and deliver robust, maintainable, and secure solutions aligned

📌 Software Engineer (Pune)
🏢 Cornerstone OnDemand
📍 Pune