Roles and Responsibilities:
- Initiate calls to insurance companies to obtain information on outstanding claims.
- Follow up on pending claims and ensure timely resolution of denials or rejections.
- Understand the medical billing process, insurance guidelines, and AR management principles.
- Verify claim status, handle escalations, and document outcomes accurately.
- Resolve billing discrepancies and identify reasons for delayed or denied payments.
- Collaborate with team members to prioritize and process accounts efficiently.
- Adhere to HIPAA and company compliance guidelines while handling patient information.
- Maintain productivity standards, quality metrics, and turnaround time.




- Provide clear and concise updates on accounts and escalate unresolved issues to supervisors.
- Stay updated with insurance policies and changes in medical billing regulations.

Skills and Qualifications:
- 1-5 years of experience in AR calling/medical billing.
- Robust communication and negotiation skills.
- Knowledge of insurance policies (Medicare, Medicaid, and Commercial).
- Proficiency in MS Office and billing software tools.
- Ability to handle pressure and meet deadlines.
- Attention to detail with strong analytical and problem-solving skills.

📌 Ar Caller (Bengaluru)
🏢 Vee Healthtek Private
📍 Bengaluru