Job Summary The role is accountable for operational support for production services across one or more areas of specific platform To ensure maximum service quality and stability through fast and effective response to technical alerts from monitoring and to be a catalyst for daily BAU queries from business team Depending on the area of technical specialisation should always ensure the capacity and batch jobs are on valuable shape Strategy Awareness and understanding of the Group s business strategy and model appropriate to the role Business Awareness and understanding of the business function implemented in the applications and its importance to business to make sure the application availability Processes Understanding of the list of process defined for executing production support operation Key Responsibilities People Talent Ensure participating supporting in cross-training and knowledge transfer activities within support teams Risk Management The ability to interpret the Group s financial information identify key issues based on this information and put in place appropriate controls and measures Governance Awareness and understanding of the regulatory framework while we apply any changes in the BAU application and data Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Skills and Experience Key stakeholders Responsible for supporting the production related changes releases and rollouts with zero or minimal impact to the stability of the application Understand the scope of changes implementation plan and fallback plan
📌 Assoc, Production Eng- Java Sre (Chennai)
🏢 Standard Chartered
📍 Chennai
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