We help the world run better At SAP we keep it simple you bring your best to us and we ll bring out the best in you We re builders touching over 20 industries and 80 of global commerce and we need your unique talents to help shape what s next The work is challenging - but it matters You ll find a place where you can be yourself prioritize your wellbeing and truly belong What s in it for you Constant learning skill growth outstanding benefits and a team that wants you to grow and succeed What You ll Build Extensive hands-on experience with SAP technologies including SAP NetWeaver Web Dispatcher BOBJ and Cloud Connector Knowledge of non-NetWeaver solutions such as Convergent Charging Convergent Mediation and OpenText is an added advantage Proven expertise in managing large-scale Cloud Operations for SAP applications with a strong emphasis on High Availability and Performance Management Specialization in handling Application Disruptions Degradations Incidents Critical Alerts Service Requests and Monitoring to ensure high-quality service delivery In-depth experience with SAP system upgrades migrations and conversions Provide ad-hoc project support and oversee project execution as required Skilled in documenting technical concepts including Knowledge Base Articles Wiki pages Root Cause Analysis reports and Blog entries Hands-on experience in optimizing incident management workflows and operational processes to enhance efficiency Play a key role in shaping the vision and driving operational excellence within the ECS Last Line of Defence LLD team Serve as a Subject Matter Expert SME for complex troubleshooting and advanced incident resolution Work closely with Application Leads Service Engineering and Service Operations teams to enhance the supportability and operability of critical SAP products Collaborate with Product Development and Support teams to contribute to the roadmap feature enhancements and bug fixes What you bring A minimum of 8 to 10 years of experience in SAP Basi

📌 It Technology Services Senior Specialist (Bengaluru)
🏢 SAP
📍 Bengaluru