Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best Here you will find a culture guided by diversity and inclusion talented peers comprehensive advantages and career development opportunities Come make an impact on the communities we serve as you help us advance health equity on a global scale Join us to start Caring Connecting Growing together Primary Responsibilities Successful implementation and management of the training department Training fresher existing and experienced colleagues for all scope of work in backend business of RCM Delivering training programs to employees using a variety of methods including classroom instruction e-learning and on-the-job training Review training needs and performance monthly basis and perform focus group conduct feedback and monitor progress of the batches till they become productive as 100 Bottom quartile management Plan and implement an effective training curriculum content and automation Collaborate with management to identify training needs TNI TNA for all employees Regular connects with ops quality and training to enhance the training and identify the area of improvement Maintaining up-to-date knowledge of best practices in training and development and making recommendations for changes to training programs as required Be able to raise track new hire process credentials Be able to work on the accounts for the aligned process to have hands-on experience for better for experiential training Learn new existing business as end to end and prepare modifier the training curriculum Be able to align himself herself with organization team client culture and mission vision and value Be well equipped in handling in-person and virtual training Comply with the terms and conditions of the employment contract

📌 Training Supervisor (Noida)
🏢 UnitedHealth Group
📍 Noida