Snowflake is about empowering enterprises to achieve their full potential and people too With a culture that s all in on impact innovation and collaboration Snowflake is the sweet spot for building big moving fast and taking technology and careers to the next level Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results We are a team of subject matter experts collectively working toward our customers success We form partnerships with customers by listening learning and building connections Snowflake s Support team is expanding We are looking for a Staff Cloud Support Engineer to join our team As a Staff Cloud Support Engineer your role is to delight our customers with your passion and knowledge of the Snowflake AI Data Cloud Customers will look to you for technical guidance and expert advice regarding their effective and optimal use of Snowflake You will be the voice of the customer regarding product feedback and improvements for Snowflake s product and engineering teams You will develop a strong understanding of the customer s use case and how they leverage the Snowflake platform You will deliver exceptional service enabling them to achieve the highest levels of continuity and performance from their Snowflake implementation You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements Based on business needs you may be assigned to work with one or more Snowflake Priority Support customers You will develop a strong understanding of the customer s use case and how they leverage the Snowflake platform You will deliver exceptional service enabling them to achieve the highest levels of continuity and performance from their Snowflake implementation Ideally you have worked in a 24x7 workplace handled technical case escalations and incident management worked in technical support been on-call during weekends and are

📌 Staff Cloud Support Engineer (Pune)
🏢 Snowflake
📍 Pune