Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application Dedicated to quality using exceptional communication skills to keep our world class systems running Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge Must have skills SUSE Linux Administration Good to have skills NA Minimum 2 year s of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner you will serve as the vital link between clients and our systems or applications Your day will involve engaging with clients to understand their needs troubleshooting issues and ensuring that our systems operate seamlessly You will utilize your exceptional communication skills to maintain high-quality service and provide effective solutions based on your comprehensive product knowledge Your role will be pivotal in interpreting client concerns and designing resolutions that enhance user experience and system performance Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the development and implementation of best practices for system support - Provide training and guidance to junior team members to enhance their skills Professional Technical Skills - Must To Have Skills Proficiency in SUSE Linux Administration - Robust understanding of system performance tuning and optimization - Experience with troubleshooting and resolving application issues - Familiarity with scripting languages for automation tasks - Knowledge of network protocols and services Additional Information - The candidate should have minimum 2 years of experience in SUSE Linux Administration - This position is based at our Chennai office - A 15 years full time education is

📌 Application Tech Support Practitioner (Chennai)
🏢 Accenture
📍 Chennai