Who Are We We re not just a company we re a global force Fiercely committed to ensuring that everyone everywhere can live their lives digitally safe Our family of brands - Norton Avast LifeLock Avira AVG Reputation Defender and CCleaner - unite the brightest minds the sharpest tech and the most diverse thinking to protect over 500 million people And we ve built an inclusive workplace where your well-being is a priority because true success comes from a place of balance and authenticity When you re thriving you re unstoppable So bring us your bold ideas and passion that refuses to quit The digital world isn t some distant reality - it s the world we live in and we re ready for it If you re ready to push boundaries and be part of something bigger join TeamGen How We Work We are a thriving globally distributed team focused on building cutting-edge mobile app solutions in security utilities and finance Leveraging modern technologies including AI-powered tools we experiment evaluate and drive impactful change creating secure high-performance products across the globe Mission and Goals We re looking for a Conversation Designer to support the design and optimization of our Virtual Agents across digital channels and XM Programs In this role you ll collaborate with lead designers and internal stakeholders to create seamless natural self-help experiences that balance user needs with business goals This is an opportunity to contribute to meaningful automation experiences learn from experienced design leads and grow your expertise with platforms like Dialogflow while making an impact in the rapidly evolving world of conversational AI Objectives Design build and optimize self-help solutions for digital channels Collaborate with lead designers and cross-functional teams to deliver consistent and scalable conversational experiences Audit and verify existing virtual agent conversations identifying opportunities for improvement Refine and enhance conversations based on testing perform

📌 Sr.conversation Designer (Chennai)
🏢 Gen Digital
📍 Chennai