We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as cookies used to display content tailored to your interests Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies Modify Cookie Preferences Accept All Cookies Search Jobs Service Desk Agent Job Location Pune Location Flexibility Primary Location Only Req Id 3502 Posting Start Date 11 27 25 At Fujitsu we ve been driven to create a sustainable world through innovation since 1935 Today we lead in digital transformation globally with our 130 000 employees across 50 countries We empower our diverse community to achieve greatness through career development and opportunities Explore our internal positions and join us in shaping a brighter future Thank you for being a part of Fujitsu We look forward to growing together toward a brighter future Service Desk Agent Project Role Description Understand and capture customers issues document it adhere to Process and quality standards with good customer handling skills FRF Level FJ08 Work Experience 1 year to 2 years Work location Pune Must Have Skills Customer Handling Skills Good communication skills Fluency in English is a must Experience and Knowledge on MAC Systems operating issues Valuable To Have Skills ITIL KnowledgeProfessional Attributes Excellent verbal and written communication skills with email etiquette - Good problem solving and analytical skills - Excellent customer service skills Job Requirements Preferred Technical and Professional Expertise Exceptional verbal and communication skills Unparalleled Listening and Comprehension capabilities Proven service industry front line experience with handling high value crit

📌 Service Desk Agent (Pune)
🏢 Fujitsu
📍 Pune