Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven workplace love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Process Associate - Retail Banking We are looking for candidates who would be required to process customer requests as per the set procedures within defined timelines and with high accuracy standards Responsibilities Process request as per the application referring to standard operating procedures o Updating Customer Demographics in Bank System o Policy Set up and docaument generation o Mortgage Tax payment o Searching customer contact information o Reconciliation of internal bank General Ledger Accounts o Posting Check details into the bank system Coordinating with Bank Vendors to gather information and respond back to customer enquiries Qualifications we seek in you Minimum Qualifications Any Graduate Preferred Qualifications Skills Any Graduate Preferred skills Communication Proficient in Reading Writing and Speaking skills English High level attenti