Company Description Novotel Mumbai Juhu Beach is Accor s breathtaking beachfront property located in the financial capital of India Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese Indian Italian and Continental cuisines Located 3 2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property Main Duties Administration To ensure that all departmental operations manuals are prepared and updated annually To maintain the daily log book To submit to Food and Beverage office the following monthly outlet report monthly objective review trainer s report and promotions analysis To plan the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business To maintain outlet communication board To submit all guest staff incident reports To report Lost Found items and handle them in accordance to the Policy Procedures To attend weekly Food Beverage meeting and daily operations meeting To control requisitioning storage and careful use of all operating equipment and supplies Customer Service Ensure that all employees establish a rapport with guests Handle all guest requests and enquiries on food beverage and service To be demanding and critical when it comes to service standards To ensure that the outlet team projects a warm skilled and welcome image Financial To have a complete understanding of financial aspects of the outlet To ensure that the monthly forecasted Food Beverage revenue figures are achieved To strictly adhere to the established operating expenses and ensure that all costs are controlled To obtain and account for the correct settlement of all sales and be overall responsible for cashier floats and their maintenance To handle voiding correcting changing of restaurant checks in accordance with the prescribed procedures and account for all checks used during each shift To identify and correct any errors T

📌 Team Leader (Mumbai)
🏢 Accor
📍 Mumbai