At Citi we get to connect millions of people across hundreds of cities and countries every day And we ve been doing it for more than 200 years We do this through our unparalleled global network We provide a broad range of financial services and products to our clients - whether they be consumers corporations governments or institutions - to help them meet their biggest opportunities and face the world s toughest challenges The HR Operations Support Analyst HR Delivery - Offboarding is an entry-level position responsible for providing operations support services including but not limited to record documentation maintenance storage retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team Additionally the Ops Sup Analyst 1 serves as the liaison between operations staff relationship managers project managers custodians and clients The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes In this role you are expected to Perform business analysis and documentation of the current and future state of Client Reports and Advices client communication letters notices and confirms Provide regular status updates for all project participants and create presentations for steering committee updates Work with various Legal Compliance teams to obtain sign-off on all regulatory business requirements Serve as primary liaison between the key business stakeholder and technology including recommending business priorities by advising stakeholders on options risks costs prioritizations and delivery timelines Recommend business priorities by advising stakeholders on options risks costs prioritizations and delivery timelines Create and facilitate training sessions webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements Create manage and maintain project plans and act as the project man

📌 Hr Operations Support Analyst (Mumbai)
🏢 Citigroup
📍 Mumbai