Customer Relationship Executive Inbound Process - Sales Support Department Sales Support Company Liasotech Private Limited Location Jamshedpur Salary Range 15 000 - 25 000 per month Gender Preference Female preferred Education Requirement English-medium schooling background About the Company Liasotech Private Limited is a leading manufacturer of oil filtration machines and a trusted AMC ARC service provider for major steel and power industries including Tata Steel Jindal BSL NTPC BHEL Durgapur Steel Plant and others With a commitment to engineering excellence and superior customer service we support industrial clients in maintaining high-quality oil filtration and maintenance operations Position Overview The Customer Relationship Executive Inbound Process will play a key role in supporting the sales department by handling inbound client queries preparing quotations managing customer relationships and ensuring timely grievance resolution The ideal candidate will have excellent communication skills strong attention to detail and the ability to coordinate effectively with internal teams and clients Key Responsibilities1 Customer Query Handling Inbound Attend and respond to inbound calls emails and inquiries from existing and prospective clients Provide accurate information about products AMC ARC services and technical support processes Maintain a positive skilled and service-oriented communication style 2 Quotation Management Creation Prepare quotations for oil filtration machines spare parts and AMC ARC services Coordinate with the technical and sales teams to ensure accuracy of pricing and technical details Follow up with clients on shared quotations and update status in CRM software 3 Client Relationship Management Build and maintain strong relationships with key industrial clients such as steel and power plant customers Understand client needs and ensure high-quality support throughout the sales cycle Maintain customer data call logs and follow-up records 4 Gr