Overview Waters the world s leading specialty measurement company that cares about inclusion and diversity is seeking for a Field Service Engineer to support the very successful growth of our businesses across India Waters deliver benefits through innovation and people that enable customer success in the life materials and food sciences People create the Waters difference By engaging with our talented and diverse workforce we continuously evolve develop and enhance our products We believe in delivering innovative technology and system solutions to our valued customers to enable their success Our talented field sales service and specialist teams have over the years delivered great and sustainable business results With a constant focus on growth and by developing recent markets we are able to increase the business even within very challenging economic circumstances As Field Service Engineer you are an ambassador of Waters and will bring to the market Waters products and services The candidate will demonstrates a clear grasp of understanding the customers business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters with a primary aim of bringing customer success This position brings a great degree of flexibility working in the field The role will be designated to either a territory and or markets Responsibilities Installation performance maintenance troubleshoot and support Wyatt products and Waters Product suits HPLC UPLC INFORMATICS Establish and maintain effective relationships with external and internal customers ensuring their success Manage customer expectations by communicating work performed and providing follow up plan if needed Ensure customer compliance regulations are followed Deliver system level training at customer sites Manage service inventory according to Waters policies Issue field service reports daily to document work performed Maintain sound knowledge regarding the technology and customers

📌 Field Service Engineer Ii (Mumbai)
🏢 waters
📍 Mumbai