Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work But this is just the beginning of our journey Join us as we pursue our purpose to make the world work better for everyone What you get to do in this role Maintain existing automation test frameworks Collect and report quality metrics from test execution Work with developers to design specific testing strategies for features being developed and automate them Create comprehensive test plans execute and automate them Support engineering organizations in troubleshooting or addressing issues with applications and dev test environments Qualifications To be successful in this role you have Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AI s potential impact on the function or industry 12 years skilled experience in quality assurance or application development Advanced knowledge of QE work Experience leading quality efforts within a scrum team of 10 QE engineers Ability to diagnose issues come up with a strategy for relief permanent fix and RCA and implement it Knowledge of Cloud Dev Platforms Web Dev Frameworks and service-oriented architecture Ability to implement best practices and coding standards on role specific requirements e g programming languages and tools network design functional design algorithms patterns design and development etc Fluency with scripting in JavaScript Experience with Eclipse Jenkin Maven and