Quality Assurance Engineering P16 Job Title QA Engineer Location Hybrid Remote Job Type Full time About ServiceChannel ServiceChannel is the leading cloud-based service automation platform for facilities management trusted by over 500 enterprise clients worldwide With over 20 years of innovation driving our success we provide a dynamic environment where engineers can leverage cutting-edge technology to revolutionize how businesses manage repair and maintenance services As an engineer at ServiceChannel you ll have the opportunity to work on a platform that processes millions of service requests annually and supports thousands of service providers globally You ll contribute to developing sophisticated products that empower businesses with actionable insights and the tools to scale their business Join a team committed to pushing the boundaries of technology and delivering exceptional user experiences Collaborate with a diverse group of talented professionals who are passionate about problem-solving and creating impactful solutions ServiceChannel offers a unique opportunity to work on complex challenges innovate at scale and make a tangible difference in the facilities management landscape Position Overview At ServiceChannel QA Engineers play a critical role in ensuring the quality and reliability of our software solutions They are integral in transforming ideas into high-quality robust products by implementing comprehensive testing strategies Prospective candidates must have extensive experience in software testing particularly within a Software as a Service SaaS environment have knowledge of Net and cloud technologies and have experience with AI tools such as ChatGPT and Copilot A deep understanding of software development and secure testing lifecycles is essential along with experience in web application workflows components databases and security principles The ideal candidate will work on enterprise software data and other projects supporting ServiceChannel s winni