Job description Some careers shine brighter than others If you re looking for a career that will help you stand out join HSBC and fulfil your potential Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions We are currently seeking an experienced qualified to join our team in the role of Sr Associate Director Service Management In this role you will Define and implement enterprise-wide technology resilience strategies that align with business objectives and regulatory requirements Develop risk-based resilience roadmaps for IT services applications and infrastructure prioritizing areas with the highest business impact Establish a Resilience-by-Design approach embedding resilience into architecture development and operational processes Lead cross-functional resilience governance initiatives ensuring clear roles responsibilities and accountability across IT and business teams Drive the adoption of proactive resilience engineering practices including chaos engineering fault tolerance and self-healing architectures Ensure alignment between resilience cybersecurity and operational risk management frameworks to create a unified resilience approach Map end-to-end business service chains to identify critical technology dependencies failure points and cascading risks Conduct business impact analyses BIA to assess the resilience of IT services supporting key business functions Work with enterprise architects to evaluate technology stacks integration points and dependencies affecting resilience Design alternative workflows redundancy mechanisms and failover s

📌 Senior Associate Director, Service Management (Pune)
🏢 HSBC
📍 Pune