Customer Relation Executive - Grand Royal Vistara Location Kuthuparamba About Us Grand Royal Vistara Educational Consultancy is a leading consultancy with over 20 years of experience in assisting students to secure admissions to top universities and colleges both in India and abroad With branches across South India including Mangalore Kuttiady Kanhangadu Kannur Calicut Cherupuzha Idukki and Kottayam we are expanding with a current branch in Kuthuparamba We are now looking for a dedicated Customer Relation Executive to join our team and help build lasting relationships with students parents and stakeholders at our new branch Position Overview As the Customer Relation Executive at Grand Royal Vistara you will serve as a key interface between the consultancy and its clients ensuring exceptional customer service and satisfaction Your role will focus on handling inquiries guiding students through the admission process resolving concerns and fostering positive relationships to support student enrollment and retention You will collaborate with counselors front office staff and management to deliver timely assistance and contribute to the branch s success Key Responsibilities Greet and engage with students parents and visitors in a warm professional and approachable manner Respond promptly to phone calls emails walk-ins and online inquiries providing accurate information and directing them appropriately Guide students and parents on admission procedures course options university details and consultancy services Follow up on leads inquiries and applications to ensure smooth progression through the admission pipeline Build and maintain strong relationships with clients to enhance satisfaction and encourage referrals Address and resolve client complaints or issues efficiently escalating to management when necessary Maintain detailed records of client interactions feedback inquiries and follow-ups in the CRM or relevant systems Assist in coordinating appointments counseling session

📌 Front Office Manager (Kannur)
🏢 Grand royal vistara
📍 Kannur