Job Description Job role: Housekeeping Attendant
n Location: North India
n Department: Hotel operations
n Job experience: 1-5 years
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n Job brief
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nThe housekeeping executive/associate shall be responsible for maintaining the cleanliness of the hotel/backpacker hostel including rooms, lobbies, public areas, restaurants and all spaces ensuring the highest standards of hygiene, cleanliness, and service as per company defined guidelines.
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n Key responsibilities
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- Understanding of the hospitality/hotel industry with extensive work experiencen
- Understanding of the company's operational standardsn
- Understanding the nuances of managing a hotel under a brand networkn
- Understanding of cleaning and sanitisation proceduresn
- Ensuring various spaces in the hotels are timely cleaned, sanitised and prepared for incoming guestsn
- Maintaining cleanliness of public areas such as lobbies, restaurants, restrooms, receptions, etc.n
- Understanding of various cleaning agents, equipments, materials,



supplies, etc.n
- Reporting maintenance and safety issues promptlyn
- Following health and safety regulations and sanitation policiesn
- Conducting regular audits to ensure compliance with standard operating procedures (SOPs)n
- Coordinating with the front desk and kitchen departments as requiredn
- Managing operational quality with attention to detail on various parameters such as infrastructure, services, operations, etc. to ensure high service qualityn
- Handling & resolving escalations and grievancesn

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n Qualifications
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- Min. qualification - 12th pass or diploma in hospitalityn
- Min. 1 year of experience in a hotel, hostel, guest house, etc.n
- Outstanding communication, interpersonal & time-management skillsn
- Adaptable to relocate anywhere in northern Indian
- High attention to detailn

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