Job Description:

[17:03, 26/06/2026] Vivek Turakhia: Job Summary

We are looking for an experienced IT & ERP Manager to oversee the organization’s ERP system (Microsoft Dynamics) and manage all IT-related operations, including software, hardware, infrastructure, and user support. The ideal candidate will ensure smooth ERP functionality, system security, process optimization, and alignment of IT systems with business goals.

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Key Responsibilities

ERP Management (Microsoft Dynamics)

* Manage, maintain, and enhance Microsoft Dynamics ERP (Business Central / NAV / AX as applicable)
* Oversee ERP implementation, customization, upgrades, and integrations
* Coordinate with ERP vendors, consultants, and internal stakeholders
* Ensure data accuracy, system availability, and optimal performance
* Train users and prepare ERP documentation and SOPs

IT Infrastructure & Operations

* Manage overall IT infrastructure including servers, networks, laptops, printers, and peripherals
* Oversee hardware procurement, installation, maintenance, and lifecycle management
* Ensure smooth functioning of operating systems, email systems, backups, and security tools




* Monitor system performance, uptime, and cybersecurity risks

Software & Applications

* Manage business software including ERP, CRM, accounting tools, HRMS, and productivity tools
* Evaluate and implement recent software solutions as per business requirements
* Ensure license compliance and software updates

Security & Compliance

* Implement IT security policies, data protection, and access controls
* Manage data backups, disaster recovery plans, and system audits
* Ensure compliance with internal IT policies and regulatory requirements

Team & Vendor Coordination

* Coordinate with internal users for IT support and troubleshooting
* Manage external IT vendors, AMC partners, and service providers
* Act as the single point of contact for all IT and ERP-related matters
[17:03, 26/06/2026] Vivek Turakhia: Preferred Qualifications

Experience in manufacturing / trading / distribution industry (if applicable)
* ERP certifications (Microsoft Dynamics)

- - * Experience managing IT teams or multiple locations

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