Freshers are WELCOME!
Company Name: International BPO
Process: E-commerce
Work Mode: In office
Working Days: 5.5 days working
Shift: Rotational Shift
Job Location: Jaipur, Mansarovar
Role Responsibilities:
• Handle inbound customer calls and provide customer support related to e-commerce, orders, and products.
• Resolve customer queries, concerns, and complaints effectively.
• Provide accurate information regarding products, services, and policies.
• Maintain customer satisfaction and quality standards.
• Update customer interactions and details in the system.
• Follow company communication guidelines and processes.
• Escalate unresolved issues to the concerned department when required.
Required Experience & Skills:
• Fresher to 2 years of experience in Customer Service.
• Excellent English communication skills required.
• Comfortable working in rotational shifts.
Additional Information:
• Immediate joiners preferred.
• Cab/Transport facility or allowances as per company policy.
Apply at:
[email protected]
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