13 Aug
|
Angara ecommerce
|
Jaipur
13 Aug
Angara ecommerce
Jaipur
Angara is a leading fine jewellery brand known globally for its exceptional gemstones, craftsmanship, and seamless online shopping experience. After establishing a strong presence in the US and other international markets, Angara India is rapidly expanding its footprint, combining premium design with cutting-edge digital retail. Our mission is to make high-quality, customizable gemstone jewellery accessible to customers across India.
1 Online Jeweler in the US in 2020 by the leading American magazine, Newsweek. We were also recognized by Newsweek as 5 Year Champion on being voted among the best online jewelers in its list of “Best Online Shops” for five years in a row. Our ground-breaking innovation, ‘Create with Angara,’ earned us the Business Intelligence Group’s 2024 BIG Innovation Award as well as the #10 spot in Retail on Fast Company’s Most Innovative Companies 2024 list. In addition to this, we secured the prestigious Bizrate Insights Circle of Excellence Award for three consecutive years as well as the Business Intelligence Excellence in Customer Service Award 2023. Better Business Bureau has rated Angara A+ for excellence in service and our Trust Pilot rating stands at 4.5 out of 5.
Own team and individual sales targets, with accountability for revenue delivery and core commercial performance metrics.
• Lead a team of approximately 5+ sales professionals and create a culture of ownership,
Identify, prioritize, and curate promising leads by reviewing customer behavior, historical data,
Engage customers across phone, email, chat, WhatsApp,
video consultations, and other relevant
Reactivate dormant customers and reconnect with past buyers through personalized outreach and timely relationship-building.
• Ensure that sales agents retain full ownership of the customer relationship after conversion, including service-related follow-through tied to the orders they close.
• Hire, onboard, train, mentor, and performance-manage team members as the function evolves.
• Build reporting dashboards, monitor team performance trends, and present periodic business insights, performance updates, and recommendations to leadership.
• Partner closely with marketing teams to share feedback on lead quality, campaign performance, and opportunities to improve targeting and conversion.
• 8+ years of relevant experience in sales leadership, luxury retail, luxury e-commerce, consultative
transactional sales behavior
• Experience leading and coaching teams while also contributing as an individual performer
• Strong commercial judgment and comfort working with targets, conversion metrics, and performance dashboards
• Ability to manage both inbound and outbound sales motions in a structured, customer-centric
• Comfortable working in a rapid-moving, evolving business environment with high standards and global coordination requirements
• Prior experience in jewelry, luxury retail, or premium e-commerce will be strongly preferred
• If your profile resonate with experience above, you can direct share profile on mail - nirpesh.
📌 Business Development Manager (BDM) Hybrid working (Jaipur)
🏢 Angara ecommerce
📍 Jaipur