Job DescriptionAbout the job
nQualification:
nMBA or a PG Diploma in Management or related field
nResponsibilities:
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- Support the implementation of grievance redressal processes and maintain accurate records of customer feedback and complaints.n
- Monitor and track complaint resolution timelines to ensure compliance with organizational and regulatory requirements.n
- Prepare reports, MIS, and presentations related to complaint management.n
- Assist in ensuring adherence to relevant regulatory guidelines and company policies related to customer service.n
- Engage with industry stakeholders, delegates, and members for participation in events, programs, and initiatives.n
- Assist in sponsorship outreach, delegate acquisition, membership drives, and tele-calling activities to support organizational objectives.n
- Coordinate event logistics, stakeholder communication,



documentation, and other administrative activities for smooth project execution.n
- Maintain robust relationships with internal and external stakeholders through regular communication and follow-ups.n

nDesired Candidate Profile
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- 0-2 years of experience in Customer Service, Operations, Client Relations, Business Development, or Event Coordination.n
- Strong communication and interpersonal skills.n
- Good knowledge of MS Office (Excel, Word, PowerPoint).n
- Ability to multitask and coordinate with multiple stakeholders.n
- Strong organizational and problem-solving skills.n
- Willingness to learn and work in a dynamic environment.n

📌 Executive- Corporate Affairs (Delhi)
🏢 ASSOCHAM (The Associated Chambers of Commerce and Industry of India)
📍 Delhi