Freshers are WELCOME! Company Name: International BPO Process: E-commerce Work Mode: In office Working Days: 5.5 days working Shift: Rotational Shift Job Location: Jaipur, Mansarovar Role Responsibilities: • Handle inbound customer calls and provide customer support related to e-commerce, orders, and products. • Resolve customer queries, concerns, and complaints effectively. • Provide accurate information regarding products, services, and policies. • Maintain customer satisfaction and quality standards. • Update customer interactions and details in the system. • Follow company communication guidelines and processes. • Escalate unresolved issues to the concerned department when required. Required Experience & Skills: • Fresher to 2 years of experience in Customer Service. • Excellent English communication skills required. • Comfortable working in rotational shifts. Additional Information: • Immediate joiners preferred. • Cab/Transport facility or allowances as per company policy. Apply at: [email protected]