Job Type: Full-time

Job Description Brand: Mood Society (moodsociety.in)n Location: Malad West, Mumbain Type: Full-timen Workplace: Near Inorbit Mall, Maladn Experience: 6 months to 2 years preferred | Strong freshers with e-commerce exposure may applyAbout the Rolen We are looking for a sharp, hands-on D2C E-Commerce Operations Associate who wants to understand what really happens behind the scenes of a growing online brand.n This is not a desk-only coordination role.n You will work across inventory, vendors, order fulfilment, Shopify, marketplaces, courier partners, packaging, dispatches, and customer experience. Some days you will be updating stock. Some days you will be chasing delivery aggregators. Some days you may be packing orders yourself to make sure the branding material, product presentation, and unboxing experience are exactly right.n We are a young startup with a small team, so we want someone who does not think in "this is not my job" mode. We want someone who can own the backend of the business like it is their own brand.n If you are excited by D2C, love solving messy operational problems, and want to grow with a brand from the inside, this role is for you.What You'll Be Working OnOrder Fulfilment & Dispatchn You will help manage daily order processing, packing, labelling, shipment creation, and dispatch coordination.n The goal is simple: every customer should receive the right product, in the right packaging, with the right brand experience.Inventory & Stock Managementn You will track stock movement, update inventory records, coordinate replenishments, and help avoid stock-outs or overstocking.n You should be comfortable working with sheets, numbers, product counts, and daily operational tracking.Shopify & Marketplace Operationsn You will work on backend updates across Shopify, the website, and marketplaces like Amazon, Flipkart,



or other e-commerce platforms.n This may include stock updates, order status checks, listing support, product information updates, and marketplace coordination.Vendor & Purchase Coordinationn You will coordinate with vendors, printers, suppliers, packaging partners, and production teams to make sure material comes in on time and as expected.n Basic negotiation, follow-ups, and strong communication will be part of the role.Logistics & Courier Escalationsn You will work with courier and logistics partners for pickups, delivery delays, NDRs, RTOs, lost shipments, and customer delivery updates.n Basically, when a courier partner says "it will be done," you should know how to make sure it actually gets done.Packaging & Customer Experiencen You will help ensure that every order goes out with the right packaging, inserts, branding material, and product quality checks.n For us, fulfilment is not just dispatch. It is part of the customer's brand experience.Who We're Looking Forn You may be a good fit if you:n n Have some understanding of e-commerce, D2C, Shopify, marketplaces, inventory, or logisticsn Are highly organized and do not need to be reminded ten timesn Can manage multiple moving parts without panickingn Are comfortable with spreadsheets, stock counts, order dashboards, and daily checklistsn Communicate clearly with vendors, courier teams, and internal team membersn Have a bias for action and can solve problems without waiting for perfect instructionsn Are detail-oriented enough to notice if one insert, label, SKU,



or packaging element is wrongn Are excited to work in a startup workplace where things move fast and systems are built as we grown This Role Is Great For Someone Who Wants Ton n Build real experience in the D2C and e-commerce spacen Understand how online brands manage inventory, fulfilment, vendors, marketplaces, and customer experiencen Work closely with founders and learn how a digital-first brand operatesn Take ownership early instead of being stuck in a narrow rolen Grow into a larger operations, marketplace, or supply-chain role as the brand scalesn This Role Is Not For You Ifn n You want a purely desk-based jobn You are uncomfortable handling packing, checking products, or getting involved in ground-level operationsn You do not like follow-ups, coordination, or solving daily operational issuesn You need a large corporate structure to tell you every small stepn You are not comfortable working in a small, fast-moving startup teamn Requirementsn n 6 months to 2 years of experience in e-commerce operations, D2C, logistics, inventory, marketplace operations, or fulfilment preferredn Freshers may apply if they have strong intent, basic e-commerce understanding, and a high ownership mindsetn Basic working knowledge of Shopify, Amazon, Flipkart, courier dashboards, or inventory tools is a plusn Good written and verbal communicationn Strong attention to detailn Comfort with Excel / Google Sheetsn Ability to work from our studio in Malad West, Mumbain What We Offern n Hands-on experience in building and scaling a D2C brandn Exposure to inventory, vendors, Shopify, marketplaces, fulfilment, packaging, logistics, and customer experiencen Direct learning from a small, founder-led teamn Real ownership from day onen A creative work environment inside a design studio near Inorbit Mall, Maladn Growth opportunities as the brand scalesn

📌 C E-commerce Operations Executive (Raigarh)
🏢 Digipundit
📍 Raigarh