Company Description Miratech helps visionaries change the world We are a global IT services and consulting company that brings together enterprise and start-up innovation Today we support digital transformation for some of the world s largest enterprises By partnering with both large and small players we stay at the leading edge of technology remain nimble even as a global leader and create technology that helps our clients further enhance their business We are a values-driven organization and our culture of Relentless Performance has enabled over 99 of Miratech s engagements to succeed by meeting or exceeding our scope schedule and or budget objectives since our inception in 1989 Miratech has coverage across 5 continents and operates in over 25 countries around the world Miratech retains nearly 1000 full-time professionals and our annual growth rate exceeds 25 Join us in revolutionizing customer experiences with our client a global leader in cloud contact center software Our client brings the power of cloud innovation to enterprises worldwide enabling businesses to deliver seamless personalized and delightful customer interactions About the Project This initiative is part of a next-generation digital engagement platform aimed at transforming how businesses connect with customers across multiple channels The primary focus is the integration of Aqua an advanced outbound communication solution into our digital ecosystem Aqua is widely used by healthcare providers enterprises and customer-centric organizations to deliver appointment reminders test results marketing campaigns and personalized notifications while tracking user engagement in real time The project is structured into three key phases SMS channel integration Email channel integration and WhatsApp channel integration The project is built using modern cloud-native technologies with a strong focus on scalability reliability and real-time communication The solution is built on a up-to-date Google Cloud Platform GCP