ABOUT TIDE At Tide we are building a business management platform designed to save small businesses time and money We provide our members with business accounts and related banking services but also a comprehensive set of connected administrative solutions from invoicing to accounting Launched in 2017 Tide is now used by over 1 million small businesses across the world and is available to UK Indian and German SMEs Headquartered in central London with offices in Sofia Hyderabad Delhi Berlin and Belgrade Tide employs over 2 000 employees Tide is rapidly growing expanding into current products and markets and always looking for passionate and driven people Join us in our mission to empower small businesses and help them save time and money ABOUT THE TEAM The Onboarding Team is a front-line team looking to convert as many prospective cold leads into becoming a Tide Member and taking advantage of many Tide products during their Onboarding period We collaborate with marketing product and the KYC Teams to ensure a seamless Onboarding experience for prospective members providing key insights to all stakeholders ABOUT THE ROLE As a Sales Onboarding Team Lead you will Lead from the front - In the initial phase you ll be hands-on making calls working towards revenue targets and shaping the team s call structure and performance expectations Drive team performance - You ll set and manage ambitious KPIs aligned with company OKRs ensuring your team is target-driven and focused on closing sales Own team growth - You ll be fully responsible for recruiting and building the Onboarding Team from hiring to onboarding and beyond Coach for quality - Once the team is established you ll review calls and coach team members ensuring every interaction meets the highest standard and delivers excellent service to potential members and internal external partners Drive innovation and improvement - With an entrepreneurial and data-driven mindset you ll continually test learn and iterate to enhance team

📌 Sales Onboarding Team Lead (Hyderabad)
🏢 Tide Platform
📍 Hyderabad