Job Category Business Support Management Business Support Management team is tasked with a variety of business administration and control responsibilities and provides general support of day-to-day business functions The role provides an outstanding prospect for individuals with a finance or operations background to further develop their experience It is responsible for supporting Business Support Management functions across businesses within CIB Comprehensive training will be provided on Business Support Management responsibilities infrastructure and policies As the operations hub is built out a flexible and adaptable approach to the role will be required on an ongoing basis Roles and Responsibilities Effectively manage Invoice submissions by navigating across various systems e g Concur Ariba GSP smartApproval Ensure timely and accurate recording categorization and submission of corporate card expenses through the firm s expense management infrastructure Concur Ensure all invoicing and T E processes are completed in accordance with established Service Level Agreement Identifying and highlighting unusual questionable transactions via the right channels to strengthen the control framework and ensure policy compliance Review the SOP periodically and recommend necessary changes as and when needed in consultation with relevant stake holders Demonstrate a strong sense of client service and responsiveness showing urgency when immediate follow-up or escalation is required Collaborate with senior leads Accounts Payable business stakeholders and global counterparts to support and optimize Invoicing and T E processes share best practices identify synergies and drive global initiatives Participate in projects and initiatives as needed contributing to the overall success of the business Continuously evaluate and suggest process improvement ideas with a strong focus on leveraging automation technologies to optimize efficiency and effectiveness across the organization Act as a

📌 Cib F&bm (Mumbai)
🏢 JPMorgan Chase
📍 Mumbai