Sprinklr is the definitive AI-native platform for Unified Customer Experience Management Unified-CXM empowering brands to deliver extraordinary experiences at scale across every customer touchpoint By combining human instinct with the speed and efficiency of AI Sprinklr helps brands earn trust and loyalty through personalized seamless and productive customer interactions Sprinklr s unified platform provides powerful solutions for every customer-facing team spanning social media management marketing advertising customer feedback and omnichannel contact center management enabling enterprises to unify data break down silos and act on real-time insights Today 1 900 enterprises and 60 of the Fortune 100 rely on Sprinklr to help them deliver consistent trusted customer experiences worldwide Role In your role as Senior ML Engineer with us you will be tasked with creating and delivering novel Machine Learning solutions for next generation of digital customer experience applications What will you do Design develop and deploy scalable machine learning solutions in production environments Work on various disciplines of machine learning including but not limited to variety of disciplines including deep learning reinforcement learning computer vision language speech processing etc Own the end-to-end lifecycle of ML features - from data ingestion to deployment and monitoring Work closely with product management and design to define project scope priorities and timelines Work closely with machine learning leadership team to define and implement the technology and architectural strategy Optimize model performance latency and scalability for real-world applications Build APIs microservices and infrastructure components to support ML pipelines Ensure adherence to best practices in ML Ops testing versioning and monitoring Deliver and maintain high-quality scalable systems in a timely and cost-e ective manner Recognising potential use-cases of cutting edge research in Sprinklr products

📌 Senior Ml Engineer (Gurugram)
🏢 Sprinklr
📍 Gurugram