Responsibilities
- Build a Tech Strategy and Long-Term Vision
- Identify and assess the organization’s technology needs across programmatic and operational functions.
- Engage and collaborate with stakeholders across The Circle and its ecosystem to understand

challenges, needs, and aspirations.
- Define problem statements and translate them into transparent and structured technology requirements.
- Develop a technology strategy and roadmap aligned with The Circle’s mission and organizational priorities.
- Create implementation roadmaps with milestones, stakeholder roles, and change management plans.
- User Research, Product Design, and Product Management
- Lead user research across teams to understand workflows, pain points, and technology needs.
- Own product design and management for internal technology solutions from discovery through implementation and adoption.
- Create and maintain clear documentation for systems, workflows, and processes.
- Lead Implementation of Tech Solutions and Initiatives
- Implement technology solutions for learning, data,



and knowledge management across

programs and teams.
- Build and manage implementation plans, timelines, stakeholder coordination, and rollout

processes for technology initiatives.
- Coordinate with external vendors, service providers, and developers to ensure timely and

high-quality execution.
- Support system adoption through testing, feedback collection, troubleshooting, and process improvements.
- Technology Operations and Internal Support
- Manage hardware procurement, inventory, allocation, and replacement processes.
- Manage software subscriptions, renewals, access permissions, and vendor coordination for

organizational tools (e.g., Google Workspace, Zoom, Slack, Typeform, etc.).
- Provide day-to-day technology support to internal teams, including troubleshooting hardware,

software, accounts, and access-related issues.
- Support onboarding and offboarding processes from a technology and systems perspective.
- Ex

📌 Senior Manager, Technology Implementation (Mumbai)
🏢 The Circle India
📍 Mumbai