About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India.

For more details: https://www.rentokil-pestcontrolindia.com

Requirements

About the Role:

● The Operations Executive / Sr. Operations Executive will be responsible for ensuring service

quality, technician capability, material readiness, and compliance through hands-on

supervision, audits, and performance monitoring across assigned service areas.

● The incumbent will report to the AOM/OM/ABM/BM. The incumbent will have to work as

part of a multi-functional team, and this involves collaboration with the internal team and

external stakeholders.

Job Responsibilities:

A. Core Operations

● Ensure availability of trained & certified technicians as per guidelines.





● Coach technicians to improve service quality, retention, and SOP compliance.

● Conduct daily stand-up meetings; communicate safety & job-specific instructions.

● Ensure availability of tools, materials, and proper stock management as per SOP.

● Monitor SCP usage, troubleshoot issues, and provide refresher training.

● Ensure Partner Kit & in office documentation are contractually compliant.

● Conduct customer visits/week (Surprise, Route rides, Audits, Complaints). - based

on the target

● Maintain grooming standards and service quality of assigned technicians.

● Ensure data entries in iCABS during manpower gaps to meet branch KPIs.

● Approve technician conveyance; ensure STT and route plan adherence.

● Ensure RPCI SOPs are complied with and any deviations that are necessary should

be adequately approved in advance.

B. Advanced Operations

● Conduct Pest Audits (PMI) as per iCABS (QSRs &

📌 Field Operations Executive (Mysuru)
🏢 Rentokil Initial
📍 Mysuru