The Impact You’ll Drive

We are looking for a proactive and detail-oriented *Site Reliability Engineer* (SRE) to ensure the reliability, availability, and performance of Vegapay's production systems. The ideal candidate will be responsible for monitoring applications and infrastructure, managing production alerts, overseeing critical end-of-day processing and driving incident resolution through effective triage and escalation.

*The Hats You Will Wear*
- Monitor application health checks and ensure high system availability.
- Monitor infrastructure health, including servers, databases, network components, and cloud resources.
- Continuously track Grafana dashboards to identify performance bottlenecks, traffic spikes, and production anomalies.
- Monitor and manage end-of-day (EOD) batch processing jobs, scheduled tasks, and cron executions.
- Monitor end-of-day reporting jobs and ensure timely completion of core system and operational reports.
- Review, acknowledge, and respond to production alerts across monitoring platforms.
- Create, manage, and track incidents through closure,



ensuring adherence to defined SLAs.
- Perform initial triage, coordinate with engineering teams, and follow the escalation matrix for issue resolution.
- Maintain incident logs, post-incident documentation, and operational runbooks.
- Participate in on-call rotations and support critical production activities when required.
- Identify opportunities for automation and operational efficiency improvements.

The Perfect Fit
- 2+ years of experience in Site Reliability Engineering, Production Support, DevOps, or Infrastructure Operations.
- Hands-on experience with monitoring and observability tools such as Grafana, Prometheus, CloudWatch, or similar platforms.
- Familiarity with cloud platforms such as AWS, Azure, or GCP.
- Experience monitoring scheduled jobs, batch processing systems, and cron-based workflows.
- Knowledge of incident management processes and production support best practices.

📌 SRE (Bengaluru)
🏢 Vegapay Technology Private
📍 Bengaluru