Senior Manager – Cargo Operations Location: Mumbai Experience: 12–18 years Industry: Shipping, Maritime, Cargo Operations and Logistics Role Overview: A leading organization in the shipping and logistics sector is seeking a hands-on Senior Manager – Cargo Operations to lead end-to-end cargo operations. Key Responsibilities: Lead end-to-end cargo operations, including planning, handling, routing, warehousing, terminal or vessel coordination, import, export and transshipment activities. Improve turnaround time, throughput, resource utilisation, service quality and operational accuracy through SOPs, KPI monitoring and process improvement. Ensure compliance with customs, port, maritime, safety and applicable IATA requirements; manage audits, risks and corrective actions. Manage carriers, terminal operators, transporters, freight forwarders, agents, customers and other service providers, including SLA monitoring and contract negotiations. Control operational costs such as handling, warehousing, transportation, demurrage, detention and terminal charges,



while delivering measurable savings. Drive effective use of cargo systems, TOS, ERP and tracking platforms, supported by accurate data and analytics. Lead teams of approximately 10–30+ employees, ensuring clear accountability, capability development and effective coordination during peak volumes and operational disruptions. Candidate Profile: Bachelor’s degree in Marine Operations, Shipping, Logistics, Supply Chain Management, Business Administration or a related field. Minimum 12 years of progressive experience in shipping, maritime, cargo or logistics operations. At least 4–5 years of direct experience in cargo operations, vessel operations, terminal operations, CFS, ICD, warehousing or a similar setting. Strong exposure to end-to-end cargo handling, routing, storage, movement and delivery. Experience managing carriers, vendors, terminal operators, transporters, shipping agents or handling partners. Proven experience

📌 Senior Manager (Mumbai)
🏢 Recognized
📍 Mumbai