This role is for one of the Weekday's clients

Salary range: Rs 800000 - Rs 5000000 (ie INR 8 - 50 LPA)

Min Experience: 5+ years

Location: Delhi NCR
JobType: full-time

We are looking for an experienced and results-oriented Retail Operations Manager to oversee the day-to-day operations of our retail outlets while driving operational excellence, customer satisfaction, and business growth. The ideal candidate will have extensive experience managing multi-store retail operations, implementing standardized processes, and leading high-performing teams. Experience in current store openings and café operations will be a strong advantage.

As a Retail Operations Manager, you will play a critical role in ensuring seamless store performance, maintaining operational standards, optimizing profitability, and delivering an exceptional customer experience across all locations. You will collaborate closely with cross-functional teams including merchandising, marketing, finance, HR, and supply chain to support business expansion and operational efficiency.

Requirements

Key Responsibilities




- Oversee the daily operations of multiple retail stores, ensuring consistent execution of operational standards and company policies.
- Drive sales performance by monitoring KPIs, identifying improvement opportunities, and implementing action plans.
- Lead, mentor, and develop store managers and frontline teams to build a customer-centric culture.
- Ensure high standards of visual merchandising, inventory management, cash handling, and compliance across all stores.
- Monitor operational costs, reduce inefficiencies, and improve overall store profitability.
- Coordinate with procurement and supply chain teams to ensure timely stock availability and minimize inventory losses.
- Analyze sales reports, customer feedback, and operational metrics to make data-driven business decisions.
- Implement standard operating procedures (SOPs) and continuously improve operational processes.
- Ensure compliance w

📌 Retail Operations (Delhi)
🏢 Weekday AI
📍 Delhi