Department: Client Engagement and Financial Security
About Business Line/Function
Client Management Operations team leveraging an integrated model; the Client Management Operations Team delivers a comprehensive range of solutions to various business lines of the Group across the globe. The services include referential data management, Know Your Customer (KYC), Due Diligence preparation (client recertification and onboarding), credit administration and post-trade client services.
Position Purpose
Within the Global Banking Client Management division of BNP Paribas CIB, Client Service Support team’s objective is to provide our clients with a top-of-the-range service
The Audit Request team is responsible for the production and distribution of audit confirmationsto Auditors for Global Banking products and Corporate Banking products for the APAC regions.
The team is also the entry point for any enquiry from clients and auditors regarding their Audit confirmations for the scope of products mentioned above.
The team interacts on a regular basis with the big 4 as well as hedge funds.
Responsibilities
Direct Responsibilities
Manage client queries related to Audit Confirmations
ü Ensure any request regarding Audit Confirmations is processed as per our service levels agreements.
ü Maintain a close relationship with VIP clients
Produce day to day services Audit Statements
ü Ensure the audit reports parameterization in systems in accordance to the current procedures
across asset classes and ensure the correct and timely production and delivery of these reports
ü Ensure daily controls and distribution.
Ensure Operational efficiency
ü Maintain, enhance and develop relevant operational related policies and procedures.
ü Propose and / or sponsor any improvement (automate) that could help to streamline or secure
ü processes
ü Propose enhancements to strengthen the tools and processes in place and actively participate to the
📌 Client Service Representative (Mumbai)
🏢 BNP Paribas
📍 Mumbai
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