Value Added Services (VAS) team is looking for a data-driven and result-oriented business leader to expand services charter for Indian customers.
A successful candidate will build solutions by leveraging existing business partner relationships and will forge new synergistic relationship. He/She will be a self-starter, embraces ambiguity and operates with significant autonomy with senior leaders.
This role presents a significant opportunity to create and scale a new businesses from scratch in a rapidly growing space for Amazon India customers. It requires the candidate to demonstrate strong commercial acumen and robust business development & relationship management skills.
Key job responsibilities
Design the overall engagement strategy with multiple teams on VAS services
•To Manage the P&L; of the service
• Consult and work with various internal stakeholders to draw an operational plan for the service. Set up and own review mechanism
• Influence product roadmap to address the needs of Brands/Sellers/Internal stakeholders by working closely with product management and technical teams
• Understand business and customer requirements to scope work for onboarding recent categories
A day in the life
Auditing and analyzing key customer input metrics
Engaging with external stakeholders such as brands, sellers, business partners to ensure customer offerings are best-in-class
Working with category, fulfillment, transportation, technical teams to maintain high bar on customer experience
Building medium-long term projects with product, legal and other partner teams
Planning for upcoming events
About the team
VAS team's mission is to build trust with product purchase on A.in through a portfolio of services across categories. This team interacts with multiple internal stakeholder teams and external partners to offer product-attached services to India customers.
Business Development managers interact with category and external partner teams to constantly raise customer experience
📌 Business development- Value Added Services (Bengaluru)
🏢 Amazon
📍 Bengaluru
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