Skillset: SAP Service Delivery Manager Experience: 15 - 25 Years Job Location: Bangalore Job Description: Role Summary SAP SDM responsible for end‑to‑end delivery and governance of SAP services (AMS / Projects / Enhancements) across customer accounts. The role acts as the primary interface between client stakeholders and delivery teams, ensuring SLA adherence, service quality, operational stability, and continuous improvement. Key Skills & Competencies Functional & Technical Solid SAP expertise (S/4 HANA / ECC)Understanding of: SAP modules (SD/MM/FICO/PP etc.)SAP integrations (PI/PO, APIs, BTP)Knowledge of AMS and support models Service Management ITIL processes (Incident, Problem, Change, Release)SLA/KPI governance and reporting Experience in Service Now or similar tools Leadership & Soft Skills Stakeholder management & CXO engagement Strong communication & presentation skills Decision-making and problem solving Team leadership across global delivery models Experience & Qualification15 - 25 years overall experience Minimum 5+ years in SAP SDM / Delivery Manager role Proven experience in: SAP AMS & project delivery Multi-client / multi-geography engagements Preferred: PMP / ITIL Certification SAP certifications Regards, Bala

📌 Sap Service Delivery Manager (Bengaluru)
🏢 Career Soft Solutions
📍 Bengaluru