Date : August 8, 2026
Experience : 5 to 16 Years
Location : Gurugram
Primary Skills: Data Cloud Manufacturing Loud Sales Cloud Service Cloud Community Cloud LWC
· Excellent knowledge of and shown proven expertise with Sales Cloud Service Cloud Experience Cloud Revenue cloud CRMA analytics FSL
· Evaluation of current Data model
· Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements
· Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions
· Conduct workshops discussions with business owners to understand existing processes pain points and ideal state scenarios
· Define process optimization opportunities
· Define roadmap and backlog
· Create configurable solutions that comprise workflows reports custom objects and validation rules
· Manage various salesforce projects including gathering information planning and executing projects
· Formulate and maintain salesforce solution documentation e g process flows data models and technical specifications
· Works with the design team to ensure that the most significant business operations are addressed
· Educates and promotes CRM standard procedures to guarantee that the solutions produced are highest in class for the business overall strategy and ethos
· Create a requirements management strategy for the project which describes the process for elicitation documentation standards and formats
· Familiarity with the backlog grooming process attributes review and approval process
· Plan and monitor scope by ensuring that needs are within the SOWs scope and communicating any variances for inclusion in the change control process
· Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process
· Maintain a functional grasp of the business requirements and project solutions
· Ability to apply critical