Job description
Bringing smiles is what we do at TTEC for you and the customer. As a Sr. Database Engineer working in a local TTEC office with flexibility to hybrid work from home, youll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You ll Do
Looking for an opportunity to be a part of an amazing technical team focusing on all aspects of the Network and Security infrastructure supporting our global presence You ll have operational responsibility to support data and applications technology verticals, including Implementation, Administration, and operational support our database and data system. You ll manage the ongoing operations of all the company s database Infrastructure elements, including MariaDB, MySQL, PostgresSQL, MSSQL, Oracle DB and MongoDB both on-prem and in the cloud.
You ll optimize the performance and availability of secure database infrastructure through the application of best practices such as troubleshooting, maintenance,
recent application implementations, performance monitoring, and recommend appropriate course of actions and methodologies to achieve success. Utilizing tools like InnoDB, MyISAM, CohesityBackup, MSSMS, and phpMyAdmin to manage our DB and DBaaS platforms. You ll mentor more junior employees; help develop the latest in communications topologies and advance our network and security to the next level.
Youll report to the DBA sustainment service supervisor ensuring that TTEC networks are the backbone of our operations, and make sure we can communicate with each other, and making all our customer interactions amazing.
During a Typical Day, You ll
Monitoring vendor interaction with company s network and edge services / devices; identifies issues and provides guidance/support through to resolution. Ensures the timely delivery of required services.
Maintains and liaison with equipment manufacturers and other vendors support tea