Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative - Voice working onsite in Mumbai, Maharashtra you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all
Our recruitment hub is open for walk-in applicants from Monday to Friday, between 10:30 am and 4 pm. Visit TTEC Mumbai at 403 & 404, Nesco IT Park. If you're considering relocation, we also provide virtual interviews.
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind In this role, you'll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile,



you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
- Answer incoming communications from customers
- Connect and resolve issues with customers using via verbal & written communication

What You Bring to the Role
- 6 mo customer service experience
- Ability read, write and speak English at a solid proficiency level
- Computer literacy

What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values.
- Monthly CTC between INR 30,000 - 41,000 with additional performance bonus opportunities.
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
- Must be able to work on a rotating schedule and weekends/holidays if needed.

A Bit More A

📌 Customer Service Representative (Navi Mumbai)
🏢 TTEC INDIA CUSTOMER SOLUTIONS PRIVATE
📍 Navi Mumbai