Responsible for
- Managing Direct Marketing Channel Training input & output
- Ownership of all training supported business parameters.
- Planning & Execution of Sales Training in different Zones with the help of RTMs
- Recruitment & Development of Training Managers
- Training Administration and Quality of Training
- Supporting channel in Training initiatives pertaining to loyalty model, Tele sales, S2S, managing and establishing existing/new Call centers and Defense vertical
KEY RESPONSIBILITIES:
Business Suppor t
- Creating Learning solutions to meet business challenges of all verticals
- DM Training initiative for loyalty model, Tele sales, S2S, establishing recent Call centers, Defense Channel
- Share insights with management regularly and charter plan for knowledge and skill development of individuals/groups
- Training Administration and Quality of Training
- Building the future pipeline for the Training Department
- Ownership of all training supported business parameters.
- Stake holder management and support to business output.
- Ensure that FLS/FLM/CSE are regularly trained and developed for providing superior service experience to customers
- Taking high end training for SM and RSM.
Administrative:
- Training Coverage for all levels of target audience.
- Planning the training calendar with the team and proper execution Closure report & discussion with stake holder.
- Co-ordination with Channel Head DM along with various vertical heads on the field requirements.
- Creating Product pitches & Sales stories
- Training MIS & adherence to calendar activities.
- Ensuring time and duration adherence; internal and regulatory compliances
Team development:
- Ensuring the sourcing, interviewing and short-listing candidates happens in time
- Retention of the trainers. Proactively managing talent pool.
- Creating the trainer as knowledge hub to the field.
- Self development of the team in insurance certification courses
- Setting Goals and carrying out the annual performa
📌 Required Zonal Training Manager For Variable Agency in Life Insurance (Navi Mumbai)
🏢 Upman Placements
📍 Navi Mumbai
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