Business Development:
- l Develop and implement strategies to expand the company's loan distribution business, including identifying and partnering with new lenders and exploring new loan products.
- l Build and maintain strong relationships with lending partners to ensure smooth and efficient loan processing.
- l Develop and implement sales and marketing campaigns to promote loan products to customers.
Operations Management:
- l Oversee all aspects of the loan distribution process, including loan application processing, documentation, and disbursement.
- l Monitor loan performance and identify areas for improvement in terms of turnaround time, approval rates, and customer satisfaction.
- l Ensure compliance with all relevant regulations and guidelines related to loan origination and distribution.
Team Management:
- l Lead, mentor, and develop a high-performing team of loan officers and support staff.
- l Recruit, hire, and onboard new team members with the necessary skills and experience.
- l Foster a positive and collaborative work environment within the team.
Customer Relationship Management:
- l Build and maintain robust relationships with customers throughout the loan application and disbursement process.
- l Address customer inquiries and resolve any issues promptly and professionally.
- l Ensure a high level of customer satisfaction with the loan application and disbursement process.
Technology & Innovation:
- l Leverage technology to streamline loan processing and improve operational efficiency.
- l Explore and implement new technologies and digital solutions to enhance the customer experience.
Preferred candidate profile
- 10+ years of experience in the lending industry, with a strong preference for candidates who have previously managed the distribution in a DSA company or a lending institution.
Technical Competencies :
- Loan Product Knowledge: In-depth understanding of various loan products (e.g., personal loans, home loans, business loans, etc.),