Providing guidance to colleagues, typically comprising first-line managers and supervisors.
Ensuring clarity around priorities and goals for the entire functional area.
Approving requests for a certain level of authority.
Ensure team members utilize consultative techniques for assessing process improvement opportunities within the organization through dialogue with operational leaders and team members
Lead strategy to drive best practices for the customer analysis, insights, and development of testing strategies through both short term and long-term data analytics
Use quantitative analysis to develop key hypotheses and considerations on customer engagement initiatives
Provide compilation of analysis and results in presentation format, complete with timely and actionable recommendations for implementation
Manage projects with strong technical and data driven components
Work closely with the Campaign Management team on program setup and testing framework/tactics
Key Responsibilities
Business
WRB
Processes
SBIM - Retail Analytics Operations
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
Key stakeholders
Multiple stakeholder
Other Responsibilities
Broad experience, across functional and technical areas, designing, developing and deploying BAU.
Proven experience in building high performance data analysis team.
Should have solid data understanding skills
📌 AVP - WRB Analytics (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru
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