As part of scaling Digitide's Collections charter for US clients within International BPM, we are hiring a Consulting Director to serve as the Collections service line leader and domain SME driving consultative sales, solutioning, and high-margin growth for first- and third-party collections and payments. This is an advisory and client-facing role — partnering closely with delivery, presales, and alliances teams to bring deep US collections domain credibility to deals and client relationships, and to shape AI-led modernization (digital-first contact strategies, propensity-to-pay models, agent-assist tools, and automation).

Key Responsibilities
- Serve as the US Collections/Payments domain SME across consultative sales, solutioning, and presales — shaping proposals and client conversations with deep sector and regulatory context (FDCPA, CFPB, TCPA, state-level collections regulations).
- Define and advocate for the AI-led and platform centric collections modernization roadmap — propensity-to-pay models, multi-channel orchestration, and agent-assist tools.
- Be the client-facing domain voice in key

📌 Director US Collections (Tamil Nadu)
🏢 Digitide
📍 Tamil Nadu