Do you want to help build the world’s greatest Enterprise Support team? The Devices & Services Enterprise Support team is seeking a passionate engineer, who will be responsible for supporting developer implementation and coding issues. You will also advocate within Amazon for Alexa partners. In this role, you will be a part of a team of exceptionally driven, customer-obsessed experts who strive to provide world-class support to Alexa enterprise partners.

We are looking for individuals who excel in both technical and business aspects and can thrive on a global stage. First, communication skills are crucial. Business-level conversational and writing skills in English are required. A willingness to communicate effectively in a multicultural environment is essential, as collaboration within international teams will be routine. Next, technical prowess and problem-solving abilities are necessary, with a broad skill set and proven track record. We seek individuals with advanced analytical skills and rich technical experience who can persistently tackle complex challenges.



We particularly welcome those with a strong desire to learn about innovative technologies like Alexa. On the business front, we are looking for individuals who can view matters from both tactical and strategic perspectives, pay attention to details, and act proactively.
Above all, a strong sense of responsibility towards customer success is crucial. We seek individuals passionate about providing world-class customer experiences, capable of building and maintaining trust with partners, and eager to sincerely engage with and contribute to customer success.

This position offers excellent satisfaction for those who can stand at the intersection of technology and business, maintain a global perspective, and dedicate themselves to improving customer satisfaction. Would you like to join us in the challenge of enriching people's lives worldwide through innovative technology?

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📌 Support Engineer, D&S Enterprise Support (Bengaluru)
🏢 Amazon
📍 Bengaluru