Education:
- Postgraduate (B. Com/Honors) or a bachelor s degree with relevant experience in OTC Operations.

Experience (years):
- Executive - Graduate with 2 to 4 years of experience
- Sr Executive Graduate with 4 to 6 years of experience

Relevant Experience:
- OTC or Accounts Receivable (Sales Order Processing)

Working Hours:
- 8.5 hours/day (US Shift)

Role Summary:
- Receive and process sales orders accurately and efficiently using the companys sales management system
- The role will also require coordinating with the NEC, Invoicing Processing team, collections and credit management team.

Essential:
- Strong knowledge of OTC Sales Order operations
- Working knowledge of SAP Finance module
- Experience in shared services/customer facing environment
- Understanding of standard operating procedures
- Knowledge of system, applications, operating tools, metrics and excel
- Good communication skills, plus valuable verbal & written presentation skills
- Flexibility to work within a high growth, rapidly changing environment




- Ability to self-motivate and initiate change
- Ability to work with colleagues at all levels.

Order Processing Responsibilities:
- Review orders received from Retained Organization (RO) for accuracy as per pre-defined format
- Perform technical, commercial and administrative validation on a customer order
- Record daily volumes, rejections, exceptions, and quality-checks in timely manner
- Enter order details into the system database
- Process orders as per standard operating procedure within defined Turn Around Time (TAT)
- Coordinate with RO to understand any discrepancies on order details
- Create order fulfilment tracker and document relevant details to support order monitoring activities
- Primary point of contact for order processing related queries
- Respond to queries in a timely and accurate manner
- Undergo relevant training to ensure apt knowledge

📌 Executive / Senior Executive - Order To cash - Sales Order Processing (Mumbai)
🏢 NEC Software Solutions
📍 Mumbai