- Responsible for proactively contacting customers to collect outstanding payments, ensuring timely cash inflow and reducing Days Sales Outstanding
- Handles billing disputes, coordinates with internal teams to resolve issues, and monitors credit risk to maintain healthy customer relationships and minimize bad debt.

Essential:
- Strong knowledge of Collections
- Working knowledge of SAP Finance module
- Experience in shared services/customer facing environment
- Understanding of standard operating procedures
- Good understanding of the AR cycle
- Knowledge of system, applications, operating tools, metrics and excel
- Positive communication skills, plus good verbal written presentation skills
- Flexibility to work within a high growth, rapidly changing environment
- Ability to self-motivate and initiate change




- Ability to work with colleagues at all levels
- Collections Responsibilities
- Contact customers via email, phone, or portals to follow up on overdue invoices.
- Review and analyze accounts receivable aging reports to prioritize collection efforts
- Identify and resolve billing disputes or discrepancies that delay payments.
- Record and monitor customer promises to pay and follow up accordingly
- Send systematic reminders and escalation notices based on aging buckets
- Provide inputs to finance teams for accurate cash flow forecasting
- Reconcile customer accounts to ensure accurate outstanding balances
- Coordinate to confirm

📌 Senior Executive-Order To Cash Collections (Navi Mumbai)
🏢 NEC Software Solutions
📍 Navi Mumbai