Senior Data Scientist - Machine Learning (Remote)
Join UnifyCX and Shape the Future of AI-Powered Customer Experience
Who We Are:
At UnifyCX , we are redefining customer experience (CX) through cutting-edge AI and automation . With a global presence spanning the U.S., India, Colombia, Jamaica, and more , we provide top-tier AI-driven contact center and business process solutions . Now, we're looking for a Senior Data Scientist - ML to help us push the boundaries of AI innovation and automation.
Why Join Us
Work remotely with a diverse, global AI team.
Drive innovation by building domain-aware ML models for text, speech, and multimodal AI copilots.
Own your impact in a fast-paced, Agile engineering setting.
Your Role:
As a Senior Data Scientist - ML , you will:
- Develop state-of-the-art AI models using Transformers, NLP, and Deep Learning .
- Design and train multi-modal ML models (text, audio,



context) for real-world applications.
- Optimize model performance for accuracy, efficiency, and scalability .
- Analyze large-scale datasets to generate strategic business insights.
- Collaborate cross-functionally with ML engineers, software developers, and product teams to build AI-powered solutions.
- Stay ahead of AI trends and prototype emerging ML techniques .

What You Need:
7+ years of experience in applied ML & data science (5+ years post-Master's, 2+ years post-Ph.D.)
Strong Python programming (PyTorch, TensorFlow)
Hands-on experience with NLP, Transformers, Speech & Text Processing
Proficiency in SQL & data visualization (Tableau, Power BI)
Expertise in

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