Job Description: Branch Manager / Assistant Branch Manager / Relationship Officer
Location:- Tirunelveli, Thoothukudi, Chennai
Position Overview:
We are looking for an experienced Branch Manager, Assistant Branch Manager, or Relationship Officer to join our team. This individual will play a pivotal role in driving business growth, ensuring operational efficiency, and delivering exceptional customer service. The ideal candidate will have leadership capabilities, solid operational management skills, and the ability to drive a customer-focused culture while adhering to compliance standards.
Key Responsibilities:
Business Growth & Development:
- Drive business growth by achieving all allotted targets and fostering a passion for excellence among employees.
- Actively participate in campaigns, special events, and login days to increase visibility and support business development.
- Conduct daily door-to-door marketing to enhance the branch's visibility and build brand recognition.
- Support the Manager/RM in organizing and conducting monthly customer meetings to build relationships and drive business.
- Foster healthy competition with high-performing branches to boost overall performance.
- Identify and implement successful business strategies from both internal and external sources to enhance operations and growth.
- Collaborate with the marketing team to plan and execute successful events and campaigns.
- Be adaptable and ready to undertake additional assignments as delegated by the CO/ZM/RM.
Operations Management & Compliance:
- Ensure compliance with safety, health, and business regulations within the branch.
- Uphold the company's standards of service and excellence to ensure the highest performance across all branch operations.
- Adhere to rules and regulations personally and encourage adherence among branch staff.
- Supervise Asst. Managers and staff in internal administration and customer service, ensuring efficient and courteous service.
- Mobilize business eff
📌 Branch Manager (Tirunelveli)
🏢 MUTHOOTTU MINI FINANCIERS
📍 Tirunelveli
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